When Receiving Your Product

Before signing the shipping report, check the box of your product for any damage or problem. If for any reason there is any damage or defect, or if there is an opening in the band of the parcel, please return your box with the request to keep a report to the cargo officer without signing any documents related to the delivery. If you fulfill this obligation, your new products will be sent to you immediately. We are not responsible for the damage or deficiency of the products in the case of receipt of the products whose boxes are damaged or whose contents are claimed to be missing. This situation as soon as possible Çilesiz Mah. Fahri Kayahan Bulvarı Beyaz Kule Sitesi No:112 Floor:10 Flat No:20 Yeşilyurt/Malatya or in writing to our e-mail address flowyhauz@gmail.com with the contract number.

 

Our Customer Service

For all your questions about your orders and to get information about products, you can contact us at flowyhauz@gmail.com from anywhere in Turkey or you can request support by filling out our contact form.